Last updated: September 2026
Introduction
petal-jay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website petal-jay.com or engage our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Submit inquiry forms on our website
- Subscribe to our communications
- Engage our advisory services
- Correspond with us via email
This information may include your name, email address, and any details you choose to share about your property interests.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and geographic location
- Browser type and version
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about our services
- Improve our website and service offerings
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- With your explicit consent
- To trusted service providers who assist in operating our website or services
- When required by law or to protect our rights
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For inquiry data, we typically retain information for three years unless you request earlier deletion.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable Canadian privacy laws, including PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to data processing
- Lodge a complaint with the Privacy Commissioner of Canada
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
petal-jay
250 Front Street West, Suite 1400
Toronto, ON M5V 3G5
Canada
Email: [email protected]